Our Mission: Bringing Environments to Life
your safety & satisfaction are our top priorities
We recognize that this is a uniquely challenging time for everyone. As we all adapt to the situation surrounding COVID-19, AVDG is doing its part to ensure the safety of our clients, our communities and our AVDG family.
A vital part of our efforts is adhering to the CDC’s social distancing guidelines, without compromising the world-class service that AVDG is known for.
Among the many steps we are taking is reinforcing the availability of our remote AV support services and options. So you can get the support you need, wherever you are, without the need for a service visit.
remote service, no visits needed
You can count on our skilled technicians to keep your systems running smoothly without ever needing to step inside your residence or business.
With our Simplicity Support Plan, we can troubleshoot and resolve most issues remotely. We’ll communicate with you by phone or email. We can even connect to some systems remotely.
No matter what the issue, you can depend on our experts for fast and friendly support.
7 days a week
As many of us hunker down at home, there’s no reason that technical issues should stop you from enjoying your latest Netflix binge or family movie night.
Similarly, we understand how important it is for your home or business’s climate systems, security, lighting, and other systems to continue working properly during these uncertain times.
That’s why our remote assistance is available every day: 7 days a week, from 8 am to 8 pm. So even if an issue arises on a Sunday morning, we’re here for you.
we can prevent issues before they arise
Another key component of our Simplicity Service is ongoing remote monitoring of select systems.
Our technologies allow us to remotely monitor system health and make necessary optimizations. This happens automatically, before potential issues arise, without ever needing a support call or visit.
It’s just another way that we’re helping our clients reduce the risk of downtime, as well as service visits, during this unprecedented moment.
contact us to learn how
For more information about our Simplicity Support Service and remote assistance options, give us a call at 1-(866) 985-2834 (2834) .
If you’re already enrolled in Simplicity, our remote support is already available to you. Simply call our support teams at 1-888-510-5302 or email us at [email protected].
If you’re not enrolled, contact us today to discuss your options. For some systems, we can activate your Simplicity Service within 24 hours.
No matter what the situation, we’re here for you.
Please be safe and stay healthy.
AVDG ranks #7 on CE Pro 100
AVDG assists with audio setup at client’s charity event
AVDG Awarded Lutron Black Diamond Dealer Status
Celebrating #WomenAtAVDG for Women’s History Month
AVDG ranks among top 50 systems integrators in U.S.
What’s new in the lighting industry? AVDG’s lighting expert shares her insight and advice
AVDG ranks #9 among top tech integrators in U.S.
AVDG promotes Ari Presant to General Manager, Chicago
AVDG welcomes Eric Miga as Director of Engineering
AVDG welcomes Jay Jones as National Procurement Manager
AVDG vigilance program
AVDG welcomes Timothy Hill as General Manager of Eastern U.S. operations
black lives matter to us
Update: COVID-19 Safety Precautions
AVDG ranks #7 among top A/V integrators in U.S.
need help? AVDG simplicity support is available
a COVID-19 update from AVDG
AVDG acquires Maverick Integration, a prominent New England integrator
our culture | AVDG
more about our brands | Audio Visual Design Group AVDG
how audio visual technologies help elevate tech firms
the AVDG process | what to expect from start to anytime after